Professreson

Shipping Policy

Overview

This Shipping Policy provides insights into the order processing, management, and delivery of physical products. Our aim is to manage all deliveries efficiently, transparently, and with the utmost consideration for customer satisfaction. Delivery times, methods, and conditions can vary based on product type, destination, and local regulations.

Order Processing

Orders are generally processed during regular business hours after payment confirmation is received. Occasionally, additional verification might be necessary before dispatching. Processing delays may occur over weekends, holidays, or peak periods. Users will be informed promptly if significant processing delays are anticipated.

Shipping Methods

Shipments are conducted through reputable postal or courier systems that offer reliable tracking and secure transportation. Delivery options depend on the location and coverage of shipping services. Tracking details, if available, will be communicated via email or the customer account once the order is shipped.

Estimated Delivery Time

Delivery timeframes depend on the destination and selected shipping method. Standard shipping typically takes 5–14 business days for domestic deliveries and 10–21 business days for international shipments. Factors such as customs checks, weather conditions, or carrier capacity may affect actual delivery dates.

Shipping Restrictions

Certain locations may impose specific restrictions or limitations on deliveries. Orders to remote areas might need additional time or incur extra charges. We do not ship to regions where local laws prohibit the delivery of purchased items. Responsibility for providing an accurate and deliverable shipping address lies with the user.

Lost or Damaged Shipments

If an order is lost or arrives damaged, users should contact us immediately. We will collaborate with the carrier to initiate an investigation and determine the best resolution, which might include replacement or refund, depending on the situation. Claims must be submitted within a reasonable timeframe from the expected delivery date.

Customs and Import Duties

International orders may undergo customs inspections, leading to import duties or local taxes that vary by destination. These additional charges fall under the recipient's responsibility. Customs processes may also cause unforeseen delays. We advise users to review local import regulations before ordering.

Delivery Confirmation

Once an order reaches the provided address and the carrier confirms delivery, responsibility for the product shifts to the recipient. Regular tracking is recommended, and it is beneficial to ensure someone is available to receive the delivery. We cannot guarantee redelivery for incorrect or incomplete addresses.

Policy Updates

This Shipping Policy may be revised periodically to reflect changes in logistics providers, delivery terms, or operational enhancements. The most current version will always be accessible on this page with the updated effective date. Continued use of this site after updates signifies acceptance of the revised terms.